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Open the inter33 Privacy Policy

inter33 Privacy Policy explains what we collect when you open an account, use DANA or QRIS, and move between the lobby and cashier.

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CONTACT PATHS

Find Privacy Policy support routes

A direct support route helps you act on the Privacy Policy without explaining your request repeatedly. Contact us through the account support channel or the contact path shown on inter33, and include the phone number linked to your account plus the subject of your request. We handle account, wallet and data questions separately so a DANA receipt issue does not obscure a request to access personal data. Support is available every day from 08:00 to 23:00 Jakarta time.

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Account data request

Ask us to access, correct or explain personal data connected with your account. Include your registered phone number so we can verify the request before sending account details.

Wallet record question

For DANA, OVO, GoPay or QRIS records, send the payment reference and date through account support. We use the receipt details to locate the relevant status without asking for your wallet password.

Security concern

If a login, device or verification message looks unfamiliar, contact support from your account path promptly. We can review the event, secure the session and explain which account records were affected.

DATA PRACTICES

Explore inter33 data handling

We keep the Privacy Policy practical by linking each data category to an account action. Phone verification confirms the person requesting account access; device and session signals help us review suspicious sign-ins…

Account details

We use your name, phone number and verification status to create and protect the account. Before discussing private records, support checks the registered account path rather than relying on an unverified message.

Device signals

Browser type, device information and session events can help us identify unusual access. These signals support security checks around login and are not a request for access to unrelated files or contacts on your device.

Cookie settings

Cookies can keep a session active and remember selected page settings. You can adjust cookie controls in your browser, although disabling necessary cookies may require you to verify your account again.

Payment references

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference may be stored with a transaction record. We use it to check status and receipts, not to collect your wallet password or card secret.

Account security

Phone verification and session checks help us confirm account access. Never send a password or one-time code to support; if a message appears suspicious, use the signed-in support route and ask us to inspect the session.

Retention requests

You can ask what personal data we hold, request a correction or ask about deletion through support. We first verify the request, explain any records we must retain, and confirm the action taken where local law permits.

Browse Privacy Policy answers

These Privacy Policy answers address the account and payment questions we hear most often from people in Indonesia. They explain the practical steps for access, correction, deletion, cookies and security without sending you through unrelated platform material. If your situation is unusual, contact support between 08:00 and 23:00 Jakarta time with the phone number linked to your account.

The inter33 Privacy Policy covers account details, phone verification, device and session signals, cookies, support messages and payment references. It applies to activity connected with your account, including DANA, OVO, GoPay, QRIS, bank transfer and virtual account status checks where local law permits.

Use the signed-in support route and ask for an account data access request. Provide the phone number linked to your account, then complete our identity check. We will explain the records held and any limits that depend on local law before sharing the response.

Yes. Privacy Policy covers transaction references and status records connected with DANA and QRIS, as well as OVO, GoPay, bank transfer and virtual account activity. We use these details to match receipts and investigate status, while wallet passwords and one-time codes should remain private.

You can request a correction through account support. Tell us which detail is inaccurate and provide the phone number linked to the account. We verify the requester before changing the record, then confirm the result or explain why a particular record must remain unchanged.

Privacy Policy covers cookies used to maintain sign-in continuity and remember selected settings on your mobile browser. You can adjust them through browser controls. If necessary cookies are disabled, the account may ask for phone verification again when you return to the lobby.

We retain account, security and transaction records only while they serve operational, security or legal purposes that apply to the account. When a record is no longer needed, we remove or anonymise it where possible. Support can explain the retention reason for a specific request.

Contact support through the signed-in account path as soon as you notice an unfamiliar login, device event or verification message. Do not send your password or one-time code. We can review the session, secure access and explain relevant Privacy Policy data handling.

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